We're Hiring!
$50 - $55 hourly
Contract to Hire
Remote
Job ID: 77842
Onward Search is a specialized staffing and talent solutions company that helps professionals find top jobs with the nation’s leading brands. We’re looking to hire a Creative Operations Manager for a Beauty & Skincare Brand!
The contract to hire opportunity is fully remote, working EST hours.
Creative Operations Manager Responsibilities:
- Manage creative project development and production process
- Manage the output of a team of internal and contract talent
- Work with external digital agencies and photographers to capture and produce eCommerce and Marketing content.
Creative Operations Manager Requirements:
- Operational Creative Service experience
- MUST have InDesign and Photoshop expertise.
- MUST have brand side eCommerce experience with a solid grasp of the intricacies of that process.
- MUST have experience in Beauty, Skincare, or Retail Fashion.
- MUST have experience with catalogue marketing, print, digital, packaging and eCommerce production.
Perks & Benefits:
- Medical, Dental, and Vision Insurance
- Life Insurance
- 401k Program
- Commuter Benefit
- eLearning
- Education Reimbursement
- Ongoing Training & Development
- *To qualify for our benefits package, you must work over 30 hours per week and the length of assignment must be a minimum of 10 weeks.
To learn more about this Creative Operations Manager opportunity, apply now. Our recruitment team will be in touch, guide you through the interview process, and advocate on your behalf.
Accepting application through April 30th, 2025.
Employer Details:
- Onward Search is an equal opportunity employer, dedicated to a policy of non-discrimination in an employment with regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, veteran status or any other classification protected by federal, state and local laws and ordinances. Candidates must be at least 18 years old to be considered for employment. EOE/M/F/D/V/SO.
- In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
- Onward Search is unable to support 1099 / Corp-to-Corp or Independent Contractor arrangements at this time. All freelancers will be paid as W2 employees.
- Onward Search offers medical, dental, vision benefits, as well as a 401k program, for all eligible full time temporary assignments.
- Onward Search is a drug-free workplace.
- Onward Search is a nationwide staffing agency and talent solutions provider specializing in creative, marketing and technology. Our clients are continuously turning to us to fill their open positions. Therefore, there is no application deadline for this position, as we are seeking candidates for this type of role across all our clients on an ongoing basis.
Job Features
Onward Search is a specialized staffing and talent solutions company that helps professionals find top jobs with the nation’s leading brands. We’re looking to hire a Creative Operations Manager&nb...
The Website Content and Translation Specialist supports MCC’s Digital Communications Team by developing website content and ensuring a multilingual user experience. This role is responsible for translating website content from English to French and Spanish, overseeing a system that combines machine translation with human review to ensure accuracy. The specialist collaborates with the team to enhance MCC’s online presence and accessibility for a diverse audience.
The Website Content and Translation Specialist is part of the MCC Digital Communications Team which is part of the MCC Canada Development, Marketing and Communications (DMC), and MCC U.S. Communications and Donor Relations (CDR) departments. This position assists the Website Coordinator with the development of website content and is responsible for translating website content from English to French and Spanish. This position will assist with the creating, implementation and oversight of a system that will enable MCC to provide a multilingual website experience. This approach will include a combination of automatic machine translation with human review and editing to ensure accurate translation prior to content being published. This position will play a key role in enhancing our online presence and reaching a more diverse audience.
To apply:
Please upload a cover letter and a resume as one document to the MCC system.
Job DetailsSalaried Employee -Full Time at 1 FTE
QualificationsThis position is available on a salaried basis. Only those candidates who are legally eligible to work in Canada or the U.S. should apply. A police record check will be done.
All MCC workers are expected to exhibit a commitment to: a personal Christian faith and discipleship; active participation in a Christian church or Christian community; and nonviolent peacemaking. MCC is an equal opportunity employer, committed to employment equity. MCC values diversity and invites all qualified candidates to apply.
Essential
- Post-secondary degree in communications, marketing, translation or equivalent experience.
- 2-3 years of written translation experience
- 2-3 years of experience writing for digital communications.
- Must have exceptional written skills in English, French and Spanish. Canadian French and Latin American Spanish preferred. Strong translation and editing skills in all three languages are essential.
- Proficiency in translation tools and software.
- Keen eye for detail and accuracy.
- Familiarity with basic Search Engine Optimization (SEO) principles and techniques
- Tactful and perceptive relationship skills, and good judgment to engage in communication with constituents, co-workers and others.
- Understanding of the importance of WCAG accessibility guidelines
- The capacity to network over distance and work effectively within a decentralized team.
Preferred
- Proficiency working with content in content management systems (CMS) such as WordPress, Drupal or Joomla.
- Experience working with advanced webpage editing and laying out complex information in an easy to follow and digest format.
- Familiarity with industry standard translation software such as DeepL, Déjà Vu, and memoQ is an asset.
- Familiarity with writing style guides such as CP style or AP style.
- Understanding of MCC audiences in Canada and the U.S. is an asset.
- Understanding of and appreciation for MCC structure, program and goals is an asset.
Key ResponsibilitiesMajor Responsibilities:
- 20% - Content creation & adaptation
- 75% - Translate website content between English, French and Spanish
- 5% - Keep up to date on trends and changes in digital communications
- Ensure that the Gospel of Jesus Christ is exemplified in the performance of all job responsibilities and through personal example.
- Participate in regular staff meetings and team meetings, spending time in devotions and prayer with all in attendance.
- Model non-violent peacemaking through daily interactions with staff and the public.
- Participate in a local church and gatherings, being willing to use their gifts within the local faith community.
Duties
- Assist with the selection, development and maintenance of website translation tools, systems, processes and workflows:
- Together with other members of the Digital Communications Team and the Translation Working Group, assist in establishing and maintaining digital content strategies and style guides for website translation that support MCC communications strategies.
- Assist other members of the Digital Communications Team in selecting, implementing and maintaining appropriate tools and functionality on the website to aid in content translation such as machine translation software.
- Audit website functionality to identify areas where translation is not working effectively or opportunities to improve the multilingual capacity of the website.
- Help to develop processes and workflows to optimize the translation of website content as it is created to reduce the time required to publish multilingual content.
- Translate website content and ensure that all content and functionality on the MCC website is available in English, French and Spanish and is consistent with MCC’s voice and style guides.
- In collaboration with various networks, help to review and prioritize content from the website that has not been translated to build a plan and timeline to provide all website content in English, French and Spanish.
- Continually audit website looking for content that has not been translated, errors or inconsistencies in translation and opportunities to improve the multilingual capacity of the website.
- Work with other staff such as graphic designers to work on multilingual versions of materials such as website graphics and PDF files, or development staff to translate content such as static content, error messages, forms and email text.
- Manage the translation workflow and translate new or modified content to ensure all content being uploaded to the website is available in all required languages.
- Assist with SEO strategies and optimizing translated content for search engines.
- Provide translation support MCC staff working with content on the MCC website.
- Participate as an active member of the Translation Working Group helping to shape translation policies, processes and best practices for all of MCC.
- Work with MCC staff and other stakeholders to identify new content or content edits that they are working on to ensure the content can be accurately translated.
- Provide ongoing support and training to MCC staff on questions and changes about digital content best practices, style guides, industry standards and legislation related to website translation.
- Assist the Website Coordinator with the creation and maintenance of website content as required.
- Assist the Website Coordinator by proactively reviewing and identifying website content that is out of date, has SEO or accessibility issues, or that otherwise needs to be reviewed and updated.
- Work with stakeholders to develop new and update existing website content assigned by the Website Coordinator.
- Assist others on the DCT with posting and formatting content on the website ensuring that it meets brand and style standards.
- Help to ensure accessibility standards are maintained across MCC’s websites.
- Miscellaneous duties as part of the Digital Communications Team
- Participate as part of the Digital Communications Team providing insight and advice into conversations and projects related to digital communications across platforms.
- Travel a few times a year (up to 10% of time) within Canada and the U.S. to participate in in-person meetings.
- Keep up to date with industry trends, best practices and emerging technologies related to website management and translation.
- Other duties as assigned.
Contact/Relationships:
- This position works as part of MCC’s Digital Communications Team as part of both the MCC Canada Donor Relations, Marketing and Communications (DMC), and MCC U.S. Communications and Donor Relations (CDR) departments. The Website Content and Translation Specialist will also participate as part of the Translation Working Group helping to shape translation policies, processes and best practices for the whole MCC system to help increase MCC’s language capability. This position will be required to work with and provide support for staff in the Canada and U.S. national offices, provincial and U.S. regional offices and international offices. This position may be required to occasionally interact directly with website visitors, donors and constituents. On occasion this position will be required to work with freelancers and consultants.
Supervision:
- No supervision responsibilities
Complexity/Competencies:
- Advocate for digital audiences and digital multilingual best practices.
- Balance content, priorities and work demands between Canada and the U.S.
- Participate as part of the content production teams in both Canada and the U.S. - adapting content to digital platforms and producing new digital content as needed, informed by team processes and taking editorial leadership from the Website Coordinator (on behalf of both MCC Canada DMC and MCC U.S. CDR).
- Work within all established standards and protocols for preparation, editing and vetting of translations and editorial content.
- Required to work flexible hours outside of normal working hours to support systems or emergency responses when needed.
- Thoroughness and attention to detail are critical.
Independent Action:
- Complete projects with minimal supervision.
- Help identify and prioritize areas of concern or opportunities, keeping the needs of our audience as our highest priority.
- Juggle multiple projects while being flexible to adjust to urgent needs as they come up.
- Review the content, structure and functionality of the website identifying areas that need to be removed, updated or improved.
- Keep up to date with changes in the tools used, industry best practices and trends providing updates to leadership and training for staff working with websites.
Initiative and Ingenuity:
- Through review, analysis and experimentation identify areas of content, structure or functionality that need to be updated to improve user experience, especially for multilingual website visitors.
- Proactively identify existing content produced by communicators and others within MCC, worker blogs or other sources to be repurposed as well as new content that should be created to connect with priorities and foci, current issues, world events, disaster responses and constituent interests.
- Develop, review and manage MCC’s digital content style guides, processes and workflows for content translation, working with others in Digital Communications to ensure that guides are kept up-to-date and evolve appropriately with industry best practices and standards.
Communication/Interpersonal Skills:
- Professional information-gathering, writing and communications skills and the ability to choose photos and multimedia to enrich storytelling.
- Work closely with MCC stakeholders to understand their needs for website content and to find appropriate mediums and content to connect stakeholder needs with website audiences.
- Communicate clearly with MCC staff with the ability to explain and train staff on complex processes, tools and standards.
- Understand when and how to balance literal translation with intended meaning while also adapting to MCC’s content voice and style guides.
Mental/Physical/Visual Demand:
- Ability to manage periods of stress, because of the complexity of the organization, and the nature of the large number and sometimes contradictory demands on one’s time.
- Work within established content-vetting and editorial expectations shared by MCC Canada and MCC U.S.
- Ability to work flexible hours as required.
- Will be required to work for long periods of time in front of a computer.
End Result:
MCC’s websites are a vibrant and effective tool for engaging our French and Spanish supporters with the work of MCC. Websites will engage new and existing supporters, and clearly communicate the work of MCC and invite readers to participate actively in MCC.
ChallengesDiverse group of stakeholders;Location requires digital communication;Occasional evening and weekend work
Start Date05 May, 2025 - Yes
Salary DetailsBase salary: $59,569. Salary is indicated in Canadian funds and can be adjusted to reflect USD upon hire.
BenefitsCanada Benefits: MCC Canada (MCCC) has a Group Benefit plan which is paid by MCCC, it includes; Supplemental Medical/Dental/Vision, Employee Life Insurance, AD&D, global medical assistance, RRSP contribution match, Employee Accidental Death, Dismemberment and Specific Loss, and Dependent Life Insurance. Long Term Disability is employee paid. Critical Life Insurance is available at employee discretion and employee paid. These benefits are effective on your first day of employment with MCC Canada.
USA Benefits: Medical, dental and vision, 23 days paid vacation, sick time and 10 holidays/year. Life insurance provided, as well as long and short term disability coverage. The retirement plan, with MCC contribution of 7%, begins after six months of employment.
Job Features
The Website Content and Translation Specialist supports MCC’s Digital Communications Team by developing website content and ensuring a multilingual user experience. This role is responsible for tran...
Senior ABM Manager
Meet Benevity
Benevity is the way the world does good, providing companies (and their employees) with technology to take social action on the issues they care about. Through giving, volunteering, grantmaking, employee resource groups and micro-actions, we help most of the Fortune 100 brands build better cultures and use their power for good. We’re also one of the first B Corporations in Canada, meaning we’re as committed to purpose as we are to profits. We have people working all over the world, including Canada, Spain, Switzerland, the United Kingdom, the United States and more!
The Senior ABM Manager will be responsible for developing and executing targeted marketing strategies that drive engagement, pipeline growth, and revenue within both key strategic prospect accounts and client accounts, with a strong focus on Benevity’s Strategic client accounts. This role focuses on creating personalized marketing campaigns aligned with the unique needs of high-value clients and prospects, including 1:1 and 1:few campaigns. The Senior ABM Manager will work closely with sales, client success, demand generation managers, and product marketing teams to identify key accounts, develop tailored marketing plans, and deliver impactful campaigns that support business objectives.
What you’ll do:
Strategic Account Marketing Strategy & Execution:
- Develop and execute strategic marketing strategies that focus on personalized 1:1 and 1:Few campaigns for high-value accounts and the Strategic client accounts, supporting pipeline generation and revenue growth
- Collaborate with sales, client success, and product marketing teams to identify target accounts and create customized marketing plans aligned with specific needs and goals
- Use insights and data to refine marketing strategies, ensuring alignment with account goals and pipeline targets
Account Engagement & Relationship Building:
- Create tailored marketing campaigns for specific accounts, addressing their unique challenges and opportunities with personalized content, messaging, and solutions
- Execute 1:1 campaigns for top-tier accounts and the Strategic accounts, along with 1:Few campaigns for segmented clusters of clients or prospects, to drive deeper engagement
- Partner with sales and client success teams to engage decision-makers within target accounts through multichannel marketing efforts, including email, direct mail, digital advertising, and eventsLeverage account insights to build meaningful relationships and strengthen the partnership between Benevity and key clients or prospects
Collaboration with Sales, Client Success, & Marketing Teams:
- Work closely with sales and client success teams to align marketing strategies with account planning, ensuring a cohesive approach to engaging key accounts and Strategic accounts
- Collaborate with product marketing and demand generation teams to develop account-specific content and messaging that speaks directly to the needs of high-value prospects and clients
- Partner with creative and content teams to design impactful, visually engaging campaigns that resonate with target accounts
Campaign Management & Optimization:
- Oversee the planning, execution, and optimization of 1:1 and 1:Few campaigns, with a special focus on Benevity’s Strategic account, ensuring alignment with key business objectives
- Utilize marketing technology and data analytics to track and optimize campaign performance, making data-driven adjustments to improve outcomes
- Monitor key performance indicators (KPIs) such as account engagement, pipeline growth, and revenue generation, providing regular reports to senior leadership
Personalization & Content Development:
- Develop personalized content and messaging for each account or cluster of accounts, ensuring that marketing materials are tailored to address specific challenges, goals, and business opportunities, especially for the Strategic account
- Collaborate with internal teams to create case studies, whitepapers, webinars, and other content that adds value for target accounts and clients
- Ensure that all content is consistent with the overall brand voice and positioning while being uniquely customized for each account
Measurement & Reporting:
- Track and report on campaign performance, providing insights into account engagement, pipeline contribution, and ROI
- Present campaign performance and actionable insights to sales, client success, and marketing leadership, using data to inform future strategies
- Continuously optimize efforts based on data and feedback from sales and client success teams, as well as key accounts and the Strategic account
Marketing Tools & Technology:
- Utilize account-based marketing platforms, CRM systems, and marketing automation tools to manage and execute campaigns
- Leverage data from these tools to inform decision-making and track account engagement across all marketing touchpoints
- Stay up to date on the latest tools, technologies, and best practices to drive innovation and improve campaign performance
What you’ll bring:
Education and Experience:
- 8+ years of experience in B2B marketing, with a focus on strategic account marketing, client marketing, or demand generation
- Proven success in developing and executing 1:1 and 1:Few campaigns that drive account engagement and revenue growth
- Experience working closely with sales and client success teams to align marketing strategies with account planning and pipeline goals
Skills and Knowledge:
- Strong understanding of strategic account marketing principles, including personalization, multi-channel marketing, and content development
- Analytical mindset with the ability to use data and insights to optimize campaigns and report on performance
Personal Attributes:
- Strong project management skills with the ability to manage multiple campaigns and priorities simultaneously
- Detail-oriented and highly organized, with a focus on delivering high-quality, personalized marketing experiences
- Passionate about driving business results and building meaningful relationships with key accounts and clients, particularly the Strategic accounts
Key Metrics:
- Pipeline Growth: Responsible for driving marketing-sourced pipeline through strategic campaigns, especially for the Strategic accounts
- Revenue Contribution: Accountable for generating revenue by executing campaigns that support upsell, cross-sell, and expansion efforts
- Account Engagement: Measure and optimize engagement through targeted marketing efforts, ensuring high-value accounts are consistently engaged
- ROI of Campaigns: Track and report on the return on investment of marketing efforts, adjusting strategies to ensure maximum impact
- Marketing-Sourced Opportunities: Create and report on opportunities sourced through marketing efforts, focusing on new and existing client growth
Discover your purpose at work
We’re not employees, we’re Benevity-ites. From all locations, backgrounds and walks of life, who deserve more …
Innovative work. Growth opportunities. Caring co-workers. And a chance to do work that fills us with a sense of purpose.
If the idea of working on tech that helps people do good in the world lights you up ... If you want a career where you’re valued for who you are and challenged to see who you can become …
It’s time to join Benevity. We’re so excited to meet you.
Job Features
Meet Benevity Benevity is the way the world does good, providing companies (and their employees) with technology to take social action on the issues they care about. Through giving, volunteering, gran...
Meet Benevity
Benevity is the way the world does good, providing companies (and their employees) with technology to take social action on the issues they care about. Through giving, volunteering, grantmaking, employee resource groups and micro-actions, we help most of the Fortune 100 brands build better cultures and use their power for good. To date we have provided $31B in financial impact to non-profits and causes in over 160 countries. We’re also one of the first B Corporations in Canada, meaning we’re as committed to purpose as we are to profits. We have people working all over the world, including Canada, Spain, Switzerland, the United Kingdom, the United States and more!
As a Senior Product Manager you will help advance the Financial Engine that enables some of the world’s leading companies to engage their employees and customers to find purpose while doing good in the world. Our product portfolio consists of Employee and Customer Engagement platforms, Corporate Granting solutions, and Cause/Charity engagement experiences which are all backed by scalable technology investments across Data, Financial Services, and Technology Enablers. We will be adding new teammates across the full portfolio and welcome experienced candidates from diverse backgrounds.
What you’ll do:
- Deliver a state-of-the-art financial engine that fosters innovation and enables Benevity to introduce its next generation of innovative and purpose-driven products.
- Define product vision and strategy based on a creative understanding of our stakeholders and client needs
- Manage your portfolio products throughout the product lifecycle – understanding market requirements, establishing feature / function value and prioritizing those accordingly
- Co-create with your triad of design and engineering partners to deliver successful products
- Collaborate with all stakeholder groups to ensure that our clients remain raving fans of Benevity
- Engage and interact with key clients, causes and users to understand their problems and convert those into new opportunities
- Leverage your discovery, experimentation, and analytical skills to bring impactful and measurable features to the market
- Be passionate about the product and about impeccable execution
- Become an authority on your product, representing it to the highest standards both inside and outside of Benevity
- Serve as a thought leader and trusted advisor among peers, providing valuable insights and fostering open communication
- Contribute to the professional development of others by offering coaching and opportunities for growth
What you’ll bring:
- 5+ years of progressively more senior product management experience, ideally in the SaaS, Payments or Global Money Movement.
- Experience leading product teams focused on one or more of the following in:
- International money movement, and related regulatory and compliance needs
- Invoicing and payment processing solutions
- Platform services and APIs
- Prior product management experience in a technical environment is an asset.
- Worked in a team environment...and listened, learned and participated
- You can find your way around an Agile development process
- Experience working with remote teams is a plus; some travel may be required in the future
Discover your purpose at work
We’re not employees, we’re Benevity-ites. From all locations, backgrounds and walks of life, who deserve more …
Innovative work. Growth opportunities. Caring co-workers. And a chance to do work that fills us with a sense of purpose.
If the idea of working on tech that helps people do good in the world lights you up ... If you want a career where you’re valued for who you are and challenged to see who you can become …
It’s time to join Benevity. We’re so excited to meet you.
Where we work
At Benevity, we have developed a Community First approach that we design our people's experience around with goals to build a strong community and culture, achieve stellar execution of our business goals and social mandate, and ensure Benevity-ites thrive. For those who live within a reasonable commuting distance to an office, we can split our time working in the office and from home to optimize the opportunities of both, with the requirement that we spend at least 50% of the time in the office.
Join a company where DEIB isn’t a buzzword
Diversity, equity, inclusion and belonging are part of Benevity’s DNA. You’ll see the impact of our massive investment in DEIB daily — from our well-supported employee resources groups to the exceptional diversity on our leadership and tech teams.
We know that diverse backgrounds, experiences, skills and passions are what move our business and our people forward, so we're committed to creating a culture of belonging with equal opportunities for everyone to shine.
That starts with a fair and accessible hiring process. If you want to feel seen, heard and celebrated, you belong at Benevity.
Job Features
Meet Benevity Benevity is the way the world does good, providing companies (and their employees) with technology to take social action on the issues they care about. Through giving, volunteering, gran...
$224,000—$300,000 USD
Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.
The Community You Will Join:
Our Product Managers imagine the ideal experience for our community and work backwards, creating innovative products that delight our guests and hosts. They deeply understand the needs of our users and translate these into a strategy that combines strong product thinking and deep research. They partner with talented cross-functional team members across engineering, design, operations, data science, and more, leading teams to execute a shared vision. They are incredibly detail-oriented and hands on.
The Difference You Will Make:
You will be part of the team responsible for product roadmaps and launches at Airbnb. You will drive specific products and features and determine how they are communicated to the external world. You are responsible for the success of Airbnb products throughout their life cycle — from concept through release. You will work cross-functionally to ensure a consistent product voice across all the products being developed at Airbnb.
As a Product Manager at Airbnb, you’ll be part of the team expanding our offerings for guests and hosts that contribute to growing a new area of the business. This is an exciting opportunity to shape the future of travel and leave a lasting impact on how the world explores and connects.
A Typical Day:
- Develop and maintain a product vision, strategy, and roadmap.
- Develop a public facing messaging and narrative.
- Lead cross-functional groups to deliver on the team’s mission.
- Align product teams and cross functional partners.
- Build deep expertise on the subject matter through user research, marketplace data, and an understanding of the competitive landscape.
- Synthesize feedback and translate it into product features.
- Define goals and success with clearly measurable objectives and key results for your area.
- Implement best-in-class product development and management practices.
- Efficiently execute to ship products and deliver impact for our business and users.
- Communicate concisely and influence outcomes.
Your Expertise:
- 10+ years of product marketing and product management experience required.
- Experience creating product messaging and delivering to customers and the media.
- Demonstrated inbound and subject matter expertise.
- Be able to build compelling customer-focused stories and work with marketing and communications partners to bring them to life.
- Excited to work on a foundational service that supports a wide range of Airbnb features with the goal of bringing the best possible experience to all the guests and hosts on our platform.
- Demonstrated track record of product leadership in a cross functional environment.
- Built and scaled global consumer products and ecosystems that people love.
- Entrepreneurial track record of taking an idea to reality and leading teams through a dynamic environment
- Experience working on consumer products that drives significant revenue.
- A strong ability to effectively use data and perform business analysis to support product strategy/decisions.
- Excited to drive execution across teams in a fast-paced environment.
- Enjoys doing individual contributor product management work and staying in the details.
Your Location:
We are open to candidates in multiple locations, but we ask that you are able to work Pacific Time Zone work hours as needed.
This position is US - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. While the position is Remote Eligible, you must live in a state where Airbnb, Inc. has a registered entity. Click here for the up-to-date list of excluded states. This list is continuously evolving, so please check back with us if the state you live in is on the exclusion list. If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from.
Our Commitment To Inclusion & Belonging:
Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.
We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: reasonableaccommodations@airbnb.com. Please include your full name, the role you’re applying for and the accommodation necessary to assist you with the recruiting process.
We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application.
How We'll Take Care of You:
Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits.
Pay Range
$224,000—$300,000 USD
Job Features
$224,000—$300,000 USD Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arr...
(Remote)
Job Type: Contract
Compensation Range: $40 - 50 per hour
We are searching for an outstanding Marketing Automation Specialist to manage multiple Marketing Automation and Cloud implementations on our Digital Marketing Agency team. He/She must have experience and certification working with top Marketing Automation platforms including Salesforce Exact Target and Pardot, Marketo, Adobe, etc. We are seeking candidates who are SalesForce Marketing Cloud certified and who possess a range of Marketing Automation skills encompassing Email Marketing engagements and PM execution experience deploying Enterprise client MAP initiatives. Experience in End-End Omnichannel and Demand Generation models that incorporate Marketing Automation solutions as centralized foundation desired.
Responsibilities
- Configure and implement marketing automation schemas, workflows, and campaigns for clients
- Ensure deployment and operational success of enterprise clients
- Design and implement MAP architectures, demand generation models, and customer journeys
- Collaborate with cross-functional teams, including campaign strategists, business analysts, and project managers
- Configure and deploy customer journey maps, automation schemas, and other marketing automation assets
- Develop MAP taxonomies, folder structures, and functional models
- Troubleshoot issues with marketing automation and marketing cloud initiatives
Qualifications
- 4+ years of experience in a technical configuration role on marketing automation platform implementations
- 1+ year of experience with SF Marketing Cloud implementation
- Knowledge of HTML5, UX/UI design principles, and relational database systems (e.g., MySQL, MSSQL, Oracle)
- Experience working with ESP and marketing automation platforms (e.g., Salesforce Marketing Cloud, Pardot, Oracle Eloqua, Marketo, Adobe)
- Strong preference for Salesforce Marketing Cloud certification
- BS in computer science or a related field, or significant equivalent experience
Skills
- Experience with relational database systems and SQL
- Knowledge of marketing automation platforms and ESPs
- Strong analytical and problem-solving skills
- Excellent communication and collaboration skills
Equal Opportunity Employer
We welcome people of all abilities and are committed to ensuring that our hiring and interview process meets the needs of all applicants.
Job Features
(Remote) Job Type: Contract Compensation Range: $40 – 50 per hour We are searching for an outstanding Marketing Automation Specialist to manage multiple Marketing Automation and Cloud implementa...
Account Executive
Meet Benevity
The world’s coolest companies (and their employees) use Benevity’s technology to take social action on the issues they care about. Through giving, volunteering, grantmaking, employee resource groups and micro-actions, we help most of the Fortune 100 brands build better cultures and use their power for good. We’re also one of the first B Corporations in Canada, meaning we’re as committed to purpose as we are to profits. We have people working all over the world, including Canada, Spain, Switzerland, the United Kingdom, the United States and more!
We’re looking for a passionate Account Executive to build lasting, mutually beneficial client relationships. The ideal candidate is highly motivated to exceed sales targets, forecasts, and KPIs, with a knack for storytelling and delivering compelling pitches. You thrive in engaging with both individual contributors and C-suite leaders.
In this role, you'll drive sales of Benevity’s solutions by leading pipeline generation, account mapping, and strategic planning. You'll also orchestrate the resources needed to win opportunities and ensure a seamless, positive client experience.
What You’ll Do:
- Sell Benevity by acquiring new enterprise clients and exceeding sales goals
- Own the sales cycle from lead generation to close, fostering relationships and using a consultative approach to guide clients through the buying process
- Provide consultative selling by understanding client needs, offering tailored solutions, and acting as a trusted market expert
- Stay goal-focused with the drive to consistently meet or exceed quarterly and annual sales quotas
- Engage C-suite leaders, building a network of sponsors within client organizations
- Execute with discipline, leveraging MEDDIC for accurate forecasting, pipeline management, and opportunity tracking
- Problem-solve by identifying ways to enhance our business, products, and client programs
- Collaborate with Client Services to ensure a seamless transition from sales to implementation
What you’ll bring:
- 6+ years of sales experience, with a strong track record in enterprise sales and pre-existing relationships with large corporations
- Proven success in pipeline management, opportunity execution (MEDDIC), and exceeding quotas—President’s Club achievement is a plus
- Storytelling and presentation skills, with the ability to connect technology to long-term client goals
- Ability to manage 20+ high-priority opportunities while continuously building new relationships
- Passion for impact, helping organizations and nonprofits drive change through technology
- Adaptability and innovation, thriving in a fast-paced, high-growth environment
- A winning mindset, combining confidence, humility, humor, and a strong internal drive to succeed
Discover your purpose at work
We are not employees, we are Benevity-ites. From all locations, backgrounds and walks of life, who deserve more …
Innovative work. Growth opportunities. Caring co-workers. And a chance to do work that fills us with a sense of purpose.
If the idea of working on tech that helps people do good in the world lights you up ... If you want a career where you’re valued for who you are and challenged to see who you can become …
It’s time to join Benevity. We’re so excited to meet you.
Where we work
At Benevity, we have developed a Community First approach that we design our people's experience around with goals to build a strong community and culture, achieve stellar execution of our business goals and social mandate, and ensure Benevity-ites thrive. For those who live within a reasonable commuting distance to an office, we can split our time working in the office and from home to optimize the opportunities of both, with the requirement that we spend at least 50% of the time in the office.
Join a company where DEIB isn’t a buzzword
The diverse backgrounds, experiences, skills and passions of our people make it possible for us to keep innovating as the market leader in our space.
Diversity, equity, inclusion and belonging are part of Benevity’s DNA. You’ll see the impact of our massive investment in DEIB daily — from our Black Employee Network making space for us to have difficult conversations to our Pride events and the exceptional diversity on our leadership and tech teams.
We strive to build a strong culture of belonging so that every Benevity-ite feels included and can thrive as their authentic selves — in a place where everyone has an equitable opportunity to shine!
Job Features
Meet Benevity The world’s coolest companies (and their employees) use Benevity’s technology to take social action on the issues they care about. Through giving, volunteering, grantmaking, employee...
Salesforce Administrator
Meet Benevity
Benevity is the way the world does good, providing companies (and their employees) with technology to take social action on the issues they care about. Through giving, volunteering, grantmaking, employee resource groups and micro-actions, we help most of the Fortune 100 brands build better cultures and use their power for good. We’re also one of the first B Corporations in Canada, meaning we’re as committed to purpose as we are to profits. We have people working all over the world, including Canada, Spain, Switzerland, the United Kingdom, the United States and more!
We are actively searching for a Salesforce Administrator to join our passionate and growing Revenue Systems Team . The Revenue Systems team is part of Revenue Operations and is the heart of Benevity’s revenue engine, ensuring that our go-to-market functions are supported with the right tools, insights, and processes while providing the data and analytics that will power the next step of Benevity’s evolution. We are constantly pushing the boundaries necessary for us to scale, and we need your help getting there. We’ve hired some of the most talented, passionate and caring individuals and this role is all about keeping our revenue engine in high gear. We are looking for someone that is able to critically think, is organized and has passion for following up to make sure things get done in the most experience friendly way possible . Not only that but creating meaningful and memorable experiences for the team with fun and humour is key too!
If you are within commuting distance of one of our hubs (located in Calgary, Vancouver, or Toronto), note there is an expectation of spending at least 50% of the time in office.
What You'll Do
- Manage Salesforce users, public groups, profiles, permission sets, and other administrative responsibilities
- Work with business partners to develop reports and dashboards
- Provide end-user support through support tickets, training, and documentation
- Perform testing of system enhancements within a test environment and other quality assurance tasks
- Work with Subject Matter Expert(s), Business Analyst(s) and/or Project Lead(s) to validate, understand, design and implement solutions that satisfy requirements in Salesforce
- Design and develop robust Salesforce solutions, leveraging Salesforce declarative (Creating Fields, Objects, Actions, Sharing Rules, Profiles, Permission sets, Processes, Flows, Workflows, Validation Rules etc.), or programmatic tools to support quote templates, email templates, SF UI related items, etc (Visualforce, Lightning, HTML/CSS)
- Keep up-to-date with the latest features and develop an understanding on how to technically enable and implement these features across all tools listed above
- Maintain and configure managed packages to support business needs and manage integrations
- Communicate with cross functional stakeholders and end users from Revenue Operations, Sales, Marketing, Finance, and Client Success to groom requirements when clarification is required and/or conduct root cause analysis to address issues or bugs
- Develop an understanding of Benevity’s business processes and how they interact with our product & Salesforce-related application ecosystem
- Write and translate user stories or business requirements into systematic solutions across all the tools listed above
- Manage day-to-day admin requests from the Sales, Marketing & Customer Success teams
- Manage monthly data inserts and ad hoc bulk load requests
- Follow best practices and recommend solutions to stakeholders
- Participate in daily stand-ups talking through challenges, sprint review demonstrating configured or developed solution and backlog grooming ceremonies
- Work with tools such as Confluence, Jira and Asana to systematically manage work and project communication
- Will be required to configure and troubleshoot aspects of Salesforce CPQ like Advanced Approvals, Products Rules, Price Rules, Quote Template as the Revenue Systems supporting the entire lead to cash space
What You'll Bring
- Bachelor’s degree in computer science or equivalent
- Ample knowledge of Salesforce core functionality and limitations
- Experience working with SOQL, Visualforce, and Lightning components
- Experience with Salesforce declarative programming tools such as Process Builder and Flow Builder/Cloud Flow Designer
- Experience working with data migration and import tools such as Data Loader and Data Import Wizard or Jetstream
- Hands on experience with Flows and Process builder, ability to articulate on bulk triggers
- At least one of the following Salesforce certifications: Administrator, Advanced Administrator
- Ability to manage several ongoing customization projects from end-to-end, including gathering requirements, solution design and development, and finally working with stakeholders to roll out the solution to their teams
- Highly developed interpersonal and written/spoken communication skills to effectively lead and work with cross-functional teams, primarily Sales, Demand Generation, Client Success, Revenue Operations, and Finance
- Proven experience building effective CRM-based solutions
- Be a motivated self-starter that is independent, and a team player focused on excellence
- Comfortable in a hybrid Agile, Scrum and Waterfall settings
- Have a general understanding of the Software Development Life Cycle (SDLC) process
Discover your purpose at work
We’re not employees, we’re Benevity-ites. From all locations, backgrounds and walks of life, who deserve more …
Innovative work. Growth opportunities. Caring co-workers. And a chance to do work that fills us with a sense of purpose.
If the idea of working on tech that helps people do good in the world lights you up ... If you want a career where you’re valued for who you are and challenged to see who you can become …
It’s time to join Benevity. We’re so excited to meet you.
Where we work
At Benevity, we have developed a Community First approach that we design our people's experience around with goals to build a strong community and culture, achieve stellar execution of our business goals and social mandate, and ensure Benevity-ites thrive. For those who live within a reasonable commuting distance to an office, we can split our time working in the office and from home to optimize the opportunities of both, with the requirement that we spend at least 50% of the time in the office.
Join a company where DEIB isn’t a buzzword
Diversity, equity, inclusion and belonging are part of Benevity’s DNA. You’ll see the impact of our massive investment in DEIB daily — from our well-supported employee resources groups to the exceptional diversity on our leadership and tech teams.
We know that diverse backgrounds, experiences, skills and passions are what move our business and our people forward, so we're committed to creating a culture of belonging with equal opportunities for everyone to shine.
That starts with a fair and accessible hiring process. If you want to feel seen, heard and celebrated, you belong at Benevity.
Job Features
Meet Benevity Benevity is the way the world does good, providing companies (and their employees) with technology to take social action on the issues they care about. Through giving, volunteering, gran...
Compensation Manager
Headway’s mission is a big one – to build a new mental health care system everyone can access. We’ve built technology that helps people find great therapists with the first software-enabled national network of providers accepting insurance.
1 in 4 people in the US have a treatable mental health condition, but the majority of providers don’t accept insurance, making therapy too expensive for most people. Headway is building a new mental healthcare system that everyone can access by making it easy for therapists to accept insurance and scale their practice.
Headway was founded in 2019. Since then, we’ve grown into a diverse, national network of over 45,000 mental healthcare providers across all 50 states who run their practice on our software and have served over 1 million patients. We’re a Series D company with over $325m in funding from a16z (Andreessen Horowitz), Accel, GV (formerly Google Ventures), Spark Capital, Thrive Capital, Forerunner Ventures and Health Care Service Corporation.
We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better.
About the Team & Role
At Headway, our Total Rewards team plays a critical role in shaping how we attract, retain, and reward top talent. As a Compensation Manager, you’ll be at the forefront of driving Headway’s evolving compensation philosophy, ensuring that our programs are competitive, equitable, and aligned with our business goals.
You’ll partner closely with People, Finance, and Leadership teams to design, implement, and continuously improve compensation frameworks that support Headway’s growth. This role offers a unique opportunity to not just execute on compensation practices, but to influence strategy, improve processes, and make a lasting impact on how we reward our people.
You Will:
- Develop, implement, and continuously refine Headway’s compensation philosophy, ensuring alignment with business goals and industry best practices.
- Lead market benchmarking efforts using compensation survey data (e.g., Radford) to maintain competitive and equitable pay structures.
- Manage compensation programs end-to-end, including new hire offers, promotions, annual compensation cycles, bonus programs, and equity refreshes.
- Serve as the subject matter expert (SME) for compensation tools (e.g., Workday Comp, Carta), driving system improvements and data accuracy.
- Partner with cross-functional stakeholders (HRBPs, Finance, Talent Acquisition, and business leaders) to advise on compensation decisions and strategies.
- Identify and implement process improvements to enhance efficiency, reduce turnaround times, and support Headway’s growth at scale.
- Ensure compliance with compensation-related laws and regulations, including pay transparency requirements, through audits and data governance initiatives.
You’d Be a Great Fit If:
- You have strong analytical and problem-solving skills, with the ability to translate data into actionable insights and strategic recommendations.
- You’re a process builder who thrives in environments where you can create, optimize, and scale compensation frameworks from the ground up.
- You’re an effective collaborator and influencer, comfortable working cross-functionally with stakeholders at all levels of the organization.
- You’re adaptable and thrive in fast-paced, high-growth environments, balancing shifting priorities with a bias for action.
- You have a keen eye for detail and are passionate about ensuring data accuracy, compliance, and operational excellence in all aspects of compensation.
- You’re committed to continuous improvement, always looking for ways to enhance processes, tools, and stakeholder experiences.
Compensation and Benefits:
- Salary information is based on a single salary target per role and is differentiated based on geographic location (Group A, B, or C)
- Group A: $179,000
- Group B: $161,100
- Group C: $143,200
- Examples of cities located in each Compensation grouping:
- Group A = NYC, SF/Bay Area, LA Area, Seattle, Boston, Austin, and San Diego
- Group B = Chicago, Miami, Denver, Washington DC, Philadelphia, Atlanta, Minneapolis, Nashville, Sacramento, Phoenix, and Portland
- Group C = All remaining cities
- Benefits offered include:
- Equity Compensation
- Medical, Dental, and Vision coverage
- HSA / FSA
- 401K
- Work-from-Home Stipend
- Therapy Reimbursement
- 16-week parental leave for eligible employees
- Carrot Fertility annual reimbursement and membership
- 13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st
- Flexible PTO
- Employee Assistance Program (EAP)
- Training and professional development
Job Features
Headway’s mission is a big one – to build a new mental health care system everyone can access. We’ve built technology that helps people find great therapists with the first software-enabled nati...
Headway’s mission is a big one – to build a new mental health care system everyone can access. We’ve built technology that helps people find great therapists with the first software-enabled national network of providers accepting insurance.
1 in 4 people in the US have a treatable mental health condition, but the majority of providers don’t accept insurance, making therapy too expensive for most people. Headway is building a new mental healthcare system that everyone can access by making it easy for therapists to accept insurance and scale their practice.
Headway was founded in 2019. Since then, we’ve grown into a diverse, national network of over 45,000 mental healthcare providers across all 50 states who run their practice on our software and have served over 1 million patients. We’re a Series D company with over $325m in funding from a16z (Andreessen Horowitz), Accel, GV (formerly Google Ventures), Spark Capital, Thrive Capital, Forerunner Ventures and Health Care Service Corporation.
We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better.
Our Growth Marketing team is building brand new growth channels and products, and you will have a pivotal role in our mission to revolutionize the therapy healthcare marketplace. We are looking for an experienced growth marketer and 0 to 1 builder who will launch high-velocity experiments and build upon our existing suite of growth marketing channels, learning and creating new tactics to further engage our user base.
You will:
- Develop Headway’s affiliate marketing strategy by identifying potential partners and supporting the growth of the partner pipeline
- Work with a dynamic cross-functional team to create new product features and craft the ideal new product experience for new partners
- Craft a multi-channel campaign plan for partner acquisition, optimizing existing channel tactics and introducing emerging trends through high velocity experimentation
- Leverage customer and data insights to identify opportunities for new segmentation strategies
- Monitor and report on campaign performance, making adjustments to outreach efforts based on iterative key learnings.
- Track and analyze program performance, and identify opportunities for optimization
- Spearhead the launch and expansion of our affiliate efforts nationally with the support of cross functional partners
You’d be a great fit if:
- You have 4-6+ years experience as a growth marketer or builder/operator in high-growth environments
- You have an empathetic, customer-centric approach that keeps the customer experience at the center
- You are data-driven - you love to dig into the numbers and details to derive new insights and identify new opportunities
- You thrive in a fast paced, high-growth startup environment
- You are excited by the opportunity to own end to end initiatives and metrics, from high level strategy as well as roll-up the sleeves work to get things done
- You have a proven track record of setting targets and creating a strategic framework to consistently meet them
- You are experienced in working with cross functional teams and launching new scrappy initiatives
- Experience with affiliate programs (ideally in B2B) and/or marketplaces a plus
Compensation and Benefits:
- Salary information is based on a single salary target per role and is differentiated based on geographic location (Group A, B, or C)
- Group A: $135,000
- Group B: $122,500
- Group C: $108,000
- Examples of cities located in each Compensation Grouping:
- Group A = NYC, SF/Bay Area, LA Area, Seattle, Boston, Austin, and San Diego
- Group B = Chicago, Miami, Denver, Washington DC, Philadelphia, Atlanta, Minneapolis, Nashville, Sacramento, Phoenix, and Portland
- Group C = All remaining cities
- Other compensation includes: discretionary bonuses and/or commission
- Benefits offered include:
- Equity Compensation
- Medical, Dental, and Vision coverage
- HSA / FSA
- 401K
- Work-from-Home Stipend
- Therapy Reimbursement
- 16-week parental leave for eligible employees
- Carrot Fertility annual reimbursement and membership
- 13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st
- Flexible PTO
- Employee Assistance Program (EAP)
- Training and professional development
Job Features
Headway’s mission is a big one – to build a new mental health care system everyone can access. We’ve built technology that helps people find great therapists with the first software-enabled nati...
Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.
The Community You Will Join:
The Channel Communications team at Airbnb is responsible for driving positive conversation and buzz about Airbnb via social media, influencers and more.
The Difference You Will Make:
We’re seeking an experienced and versatile team contributor to support a communications team that is building visibility and advancing awareness for the unique benefits and proximity to culture that staying on Airbnb offers. The Lead Influencer will play a pivotal role in crafting and executing compelling stories and campaigns, ensuring that Airbnb remains at the forefront of audience consciousness. This entails inspiring discovery, elevating consideration, and fostering advocacy for the brand. The incumbent will take charge of developing and implementing a dynamic social influencer program designed to align seamlessly with overarching communications objectives and campaigns across a spectrum of platforms, including TikTok, Instagram, Twitter/X, and Threads.
The ideal candidate is curious, engaged, positive, detail and solution-oriented. The world and thus our industry is changing quickly so the ideal candidate will be comfortable with responding promptly and changing course as needed when priorities evolve and shift.
A Typical Day:
- Lead the development and implementation of an advanced social influencer strategy, collaborating with cross-functional teams and partners to establish ambitious goals and define influencer roles
- Cultivate and manage relationships with social-first content creators and influencers.
- Oversee external agencies to foster an environment that inspires and facilitates authentic storytelling.
- Conduct comprehensive research on influencer insights, delving into target audience behaviors and preferences, and staying abreast of emerging trends to inform influencer selection and content strategies.
- Play a pivotal role in identifying trends, opportunities, and social conversations, leveraging insights to execute timely strategies.
- Implement a sophisticated approach to monitoring, tracking, managing, and analyzing influencer campaigns, utilizing advanced analytics tools such as CreatorIQ and Sprinklr.
- Provide expert consultation on international influencer strategies, offering best practices and ensuring alignment with global strategies and campaigns.
- Stay ahead of industry advancements and integrate innovative technologies and tools into influencer management processes, enhancing efficiency, effectiveness, and the overall impact of influencer campaigns.
- Establish the brand and the influencer management team as thought leaders in the industry.
- Foster strategic partnerships and collaborations with key players in the influencer marketing ecosystem that elevate the brand's influencer program to new heights.
Your Expertise:
- 10+ years experience in influencer work
- Bachelor’s Degree
- Deep knowledge and expertise in building and executing influencer strategies across Instagram, TikTok and Twitter/ X
- Proven body of work and direct 1:1 experience working with influencers, including passion-based and tech/ product for large-scale and bespoke brand collaborations
- Strong influencer relationships
- Excellent writing and verbal communication skills
- Experience working with and managing multiple stakeholders
- Excellent attention to detail
- A passion for pop culture and trends
- Working knowledge and familiarity with social listening and influencer management tools i.e. Sprinklr, CreatorIQ
Your Location:
Due to the nature of this position, the successful applicant will need to be based in California to be able to conduct their work. Currently, employees can not be located in: Alaska, Indiana, Nebraska, North Dakota, Ohio, South Dakota, Wisconsin, Alabama, Mississippi, Oklahoma, Delaware And Rhode Island. This list is continuously being updated, please check back with us if the state you live in is on the exclusion list. If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from.
Our Commitment To Inclusion & Belonging:
Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.
We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: reasonableaccommodations@airbnb.com. Please include your full name, the role you’re applying for and the accommodation necessary to assist you with the recruiting process.
We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application.
How We'll Take Care of You:
Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits.
Pay Range
$160,000—$200,000 USD
Job Features
Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every co...
About Us:
At myunboundedlife.com we pride ourselves on delivering exceptional customer service while providing flexible work opportunities. We are currently seeking enthusiastic and customer-focused individuals to join our remote call center team. If you’re looking for a role that allows you to connect with customers, solve problems, and make a positive impact—all from the comfort of your home—this is the job for you!
Job Summary:
As a Remote Call Center Representative, you will be the first point of contact for customers, assisting them with inquiries, troubleshooting, and providing support. You’ll handle a variety of calls, maintain accurate records, and deliver a seamless, positive customer experience.
Key Responsibilities:
- Answer incoming customer calls and provide support with professionalism and empathy.
- Resolve customer issues by troubleshooting and guiding them through solutions.
- Provide product or service information and resolve billing or account-related questions.
- Document customer interactions and maintain detailed records of inquiries and resolutions.
- Escalate complex issues to the appropriate department when necessary.
- Follow established scripts, procedures, and company policies to ensure a consistent experience.
Qualifications:
- High school diploma or equivalent (required); college degree (preferred).
- Prior experience in customer service, call center, or related field (preferred).
- Excellent verbal and written communication skills.
- Strong problem-solving skills and the ability to think quickly on your feet.
- Comfort with using CRM systems, call center software, and basic computer applications.
- Ability to work independently in a remote environment with minimal supervision.
Benefits:
- Competitive hourly pay or salary.
- Flexible schedules (full-time or part-time opportunities).
- Remote work setup with provided equipment (if applicable).
- Opportunities for growth and advancement within the company.
How to Apply:
If you’re excited to join a remote team where you can deliver excellent customer experiences and grow your skills, apply today by submitting your resume and a brief cover letter.
Job Features
About Us:At myunboundedlife.com we pride ourselves on delivering exceptional customer service while providing flexible work opportunities. We are currently seeking enthusiastic and customer-focused in...
Meet Benevity
The world’s coolest companies (and their employees) use Benevity’s technology to take social action on the issues they care about. Through giving, volunteering, grantmaking, employee resource groups and micro-actions, we help most of the Fortune 100 brands build better cultures and use their power for good. We’re also one of the first B Corporations in Canada, meaning we’re as committed to purpose as we are to profits. We have people working all over the world, including Canada, Spain, Switzerland, United Kingdom, the United States and more!
We are looking for an experienced, driven, results-oriented product marketing leader to champion Benevity’s market and product leadership and advance the category of Enterprise Impact. As the Director of Product Marketing, you will lead a team of product marketers to partner closely with our Sales, Customer Success, Marketing, and Product teams to define and execute corporate and product messaging and go-to-market (GTM) strategies for Benevity’s impact solutions. This position is instrumental in building awareness, understanding, and adoption of the Benevity Enterprise Impact Platform, and is ultimately responsible for driving significant revenue growth for the business while providing strategic support to the executive leadership team. The Director of Product Marketing reports to the VP of Product Marketing.
What you'll do:
- Lead a team of Product Marketers to establish and execute the go-to-market approach and framework for launching new products, features, services, and solutions in the market with innovative campaigns across the client journey and lifecycle by working with Product, Marketing, Sales, Enablement, and Client Success teams
- Be a close partner with Sales and Client Success leaders to ensure their teams are enabled with effective training, tools, and content to help drive positive revenue outcomes
- Create compelling messaging and positioning that showcases the value of our products and features to our enterprise clients and prospects
- Work with content and digital marketing teams to translate that messaging into highly effective marketing and web content
- Develop deep understanding for our target personas and function as a product and market knowledge leader and a voice of the client for the marketing organization
- Identify new market opportunities and develop new monetization opportunities for products and services; lead the team to collaborate cross functionally to bring these to market
- Act as a primary liaison with Product leadership to provide input, market insight and support for communicating the value created via the product roadmap and vision
- Lead competitive analysis to provide impactful insights and strategies for cross-functional stakeholders in driving displacement
- Establish and maintain Product Marketing KPIs aligned to business goals and track and manage performance and deliverables against those
- Develop, hire, and retain emerging leaders within the organization
What you will bring:
- 10+ years of related product marketing experience for B2B SaaS solutions with increasing responsibility
- 4+ years in a management role with proven ability to grow and develop a talented team encompassing 5+ direct and/or indirect roles
- Proven track record launching differentiated products, solutions and services in the B2B space. Bonus points for experience with financial services or fintech solutions
- An understanding of the unique challenges and complexities that accompany marketing and selling into the enterprise
- Demonstrated success in leading cross-functional projects and teams, including managing executive stakeholders in a high-growth environment. Great collaboration skills and ability to influence and inspire teams
- Excellent communication and listening - you can clearly and thoughtfully explain product concepts to customers, internal team members, prospects, and external stakeholders
- A passion for understanding and solving client needs, with the ability to translate information into actionable insights and align the organization
- Creativity, resourcefulness, and a self-driven attitude
- Ability to attract, develop, and maintain high-level talent
Discover your purpose at work
We are not employees, we are Benevity-ites. From all locations, backgrounds and walks of life, who deserve more …
Innovative work. Growth opportunities. Caring co-workers. And a chance to do work that fills us with a sense of purpose.
If the idea of working on tech that helps people do good in the world lights you up ... If you want a career where you’re valued for who you are and challenged to see who you can become …
It’s time to join Benevity. We’re so excited to meet you.
Where we work
At Benevity, we have developed a Community First approach that we design our people's experience around with goals to build a strong community and culture, achieve stellar execution of our business goals and social mandate, and ensure Benevity-ites thrive. For those who live within a reasonable commuting distance to an office, we can split our time working in the office and from home to optimize the opportunities of both, with the requirement that we spend at least 50% of the time in the office.
Job Features
Meet Benevity The world’s coolest companies (and their employees) use Benevity’s technology to take social action on the issues they care about. Through giving, volunteering, grantmaking, employee...
USA, RemoteApply
Meet Benevity
Benevity is the way the world does good, providing companies (and their employees) with technology to take social action on the issues they care about. Through giving, volunteering, grantmaking, employee resource groups and micro-actions, we help most of the Fortune 100 brands build better cultures and use their power for good. We’re also one of the first B Corporations in Canada, meaning we’re as committed to purpose as we are to profits. We have people working all over the world, including Canada, Spain, Switzerland, the United Kingdom, the United States and more!
We're looking for an enthusiastic and talented Solution Consultant to join our growing sales team in North America. The Solution Consultant is a SaaS product and technology expert that plays a key role in the overall sales process to build confidence and trust with buyers. The Solution Consultant is highly proficient with the full Benevity Enterprise Impact Platform including Employee Engagement, Community Investment, Reporting and the supporting services.
As the "product and technology expert", the Solution Consultant supports the Sales Team in preparing for and executing tailored product demonstrations for prospects and clients. This includes participating in all required aspects of the Sales process including discovery, demonstration, solution design, contracting, and transition to implementation. The Solution Consultant will also take the lead on the information security review process, support requests for proposal, support follow up requests through the selling process, contribute to the creation of a statement of work and support the growth of existing clients. Examples of standard meetings that the Solution Consultant will participate in with prospects and clients are: product demonstrations, deep dive functional reviews, technology overviews, implementation preparation, proof of concept or solution presentations, proposal follow-up and contracting conversations.
To maintain their expertise in our products and services, the Solution Consultant will be in a constant state of learning and development. It is key to success that Solution Consultants are apprised of all product enhancements, process changes, successful solution deployments and updates to our technology and security infrastructure.
If making an impact matters to you, and working with a company that helps clients to change the world sounds like an exciting adventure, then read on!
What you’ll do:
The TSC’s responsibilities can be grouped into 3 main focus areas covering deal support, deal transition and enablement:
- Deal Support
- Prepare and deliver targeted product demonstrations designed to address a prospects specific needs
- Gain buyer acceptance by explaining and demonstrating the fit of the Benevity solution through proof of concept (POC) solutions
- Expedite the Sales process by clearly articulating technology and business process differentiators through product demonstrations, presentations and ad-hoc conversations
- Work with prospects and internal technical resources to complete the security evaluation stage of the buying cycle. This includes completing questionnaires, risk assessments and joining meetings with prospects to address questions
- Gather and articulate important client information through internal channels (Salesforce, Confluence) to build a strong client profile
- Deal Transition
- Work with Account Executives to understand buyer requirements, document scope within a Statement of Work and support the transition to the Implementation team
- Bridge the gap between sales and client services to reduce implementation timelines and improve visibility into resource allocation and planning
- Communicating client requests and requirements to product and technical teams to ensure implementation success
- Provides initial technical support during the contracting process
- Enablement
- Maintain and communicate the latest product features and capabilities to the sales team so we are continuously able to provide the best solutions for prospects and clients alike
- Maintains professional and technical knowledge though continued education both internally at Benevity and through external resources
- Contribute to the Marketing and Product team’s effectiveness by identifying short-term and long-range issues that must be addressed; providing information and commentary pertinent to deliberations; recommending options and courses of action
- Provides continuous enablement back to the Solutions team on client spotlights, product updates and complex solution delivery
- Completes recurring call reviews and peer feedback
What you’ll bring:
- Background: 3+ years in technical sales support role
- Product Knowledge: Proficient with Benevity Product Suite (Employee Engagement, Community Investment, Employee Groups, Reporting)
- Communication: ability to present clearly and simply in an engaging manner
- Public Speaking: ability to speak to large groups and c-suite in a Sales setting
- Analysis: ability to understand complex concepts and explain them simply
- Business Analysis: understanding the problem that needs to be solved and deciphering multiple solutions
- Technical: has a good understanding of SaaS Technology, cloud architecture, security, privacy and key terms and concepts
- Problem Solving: must be able to think outside the box and propose creative solutions to complex challenges. This involves taking a proactive approach to problem-solving, identifying potential roadblocks and proposing solutions before they become problems
- Organization & Time Management: knows how to use tools to organize workload and has the ability to self manage time, prioritize and complete tasks on time
- Project Management: is assertive in role to accelerate deal velocity and lead discussions for project completion
- Interpersonal Skills: can build strong relationships and develop rapport with both direct and other internal teams
- Attention to Detail: has a good eye for detail and can present information in a clean and clear way that is acceptable for presentation to clients
- Business Model: has a good understanding of the Benevity business model
- Fund Distribution: understands the fund distribution model, fee's, timing and basics of foundations
- Global: understands our international offering, tax effective countries, flow of funds, user experience, languages, invoicing and basics of technology and privacy
- Tools: Google suite, Asana, Loopio, Salesforce
Discover your purpose at work
We’re not employees, we’re Benevity-ites. From all locations, backgrounds and walks of life, who deserve more …
Innovative work. Growth opportunities. Caring co-workers. And a chance to do work that fills us with a sense of purpose.
If the idea of working on tech that helps people do good in the world lights you up ... If you want a career where you’re valued for who you are and challenged to see who you can become …
It’s time to join Benevity. We’re so excited to meet you.
Where we work
At Benevity, we have developed a Community First approach that we design our people's experience around with goals to build a strong community and culture, achieve stellar execution of our business goals and social mandate, and ensure Benevity-ites thrive. For those who live within a reasonable commuting distance to an office, we can split our time working in the office and from home to optimize the opportunities of both, with the requirement that we spend at least 50% of the time in the office.
Join a company where DEIB isn’t a buzzword
Diversity, equity, inclusion and belonging are part of Benevity’s DNA. You’ll see the impact of our massive investment in DEIB daily — from our well-supported employee resources groups to the exceptional diversity on our leadership and tech teams.
We know that diverse backgrounds, experiences, skills and passions are what move our business and our people forward, so we're committed to creating a culture of belonging with equal opportunities for everyone to shine.
That starts with a fair and accessible hiring process. If you want to feel seen, heard and celebrated, you belong at Benevity.
Job Features
USA, RemoteApply Meet Benevity Benevity is the way the world does good, providing companies (and their employees) with technology to take social action on the issues they care about. Through giving, v...
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
Remote Call Center Representative
Our call center associates are members of a supportive team. Your excellent customer service and communication skills will help us create positive experiences for our customers and clients. We are looking for people with a passion for helping others, who are naturally empathetic and determined to deliver a comprehensive solution to these Supplemental benefits-related calls. Customer service experience is a plus but not required to be successful in this role.
The starting pay rate is $16.32 an hour.
Paid time off is accrued after 180 days (about 6 months) of employment.
Health benefits medical, dental, and vision are available on the1st of employment.
Fully work from home.
You must successfully complete a 3-week virtual training class and 2 weeks of Nesting. You cannot miss a day of training.
Successfully learn to navigate 12-13 systems and average of 30-40 calls per day.
Hours of Operation: 24/7
About the Call Center Representative role:
High speed internet
Ability to type 25 words per minute.
Great problem-solving skills
Ability to effectively multi-task
High school diploma, GED, or college degree
Excellent communication skills
Flexibility to work weekends.
Manage a steady volume of incoming calls from customers while navigating multiple systems.
Successful completion of a background check is required for this position, which includes education and previous employment verification (you may be asked to provide proof of each).
A few questions you may be asked:
I need to submit a reimbursement request; can you help me with that?
This is my first time logging in to the portal and I need my password reset. Can you help?
I need assistance navigating your website, can you assist?
Equipment and workspace requirements:
We provide all equipment. (Computer, Monitor, Mouse, Keyboard, Headset, Ethernet Cord, Power Cables)
You must have a home internet connection with 25 Download and 10 Upload Speed (you may do a quick check through speedtest.googlefiber.net)
Must be able to hardwire your work computer directly to your home modem via ethernet. (Ensure the available connection meets the minimum bandwidth requirements to perform your job function. Satellite internet and wireless internet are not acceptable.
Must have a quiet, distraction free workspace. (Workspace must be clutter free, free of distraction, no one is allowed in workspace during working hours, no writing utensils, or unauthorized electronics in the work area).
The application process will take less than 20 minutes and includes everything required to be considered.
Apply to the role and provide your basic profile information (2 minutes)
Answer prescreens questions to be sure you meet the minimum requirements for the role (3 minutes).
Complete a typing test (2 minutes) You will need a keyboard.
Take short assessment to determine your fit for the role and set everyone up for success (10 minutes)
Important
It is important that you complete the application in a timely manner to be considered for the role.
Your local library, shipping store or search, ‘public computers near me’ if you do not have a computer.
We are currently NOT hiring in the following geographies:
States: AK, CA, HI, MA, IL, MT, NY, WA , CT
Metro Areas: MN- Minneapolis, IL - Chicago, NY - NYC
OR - Portland, MD - Montgomery County, WA – Seattle, West VA-Washington DC, CO (only the city of Denver).
Be part of the future:
Are you seeking an opportunity to make a real impact in a company that appreciates ideas and new ways of thinking? Come join us and grow with a team of people who will challenge and inspire you to be the best!
#Remote44
Pay Transparency Laws in some locations require disclosure of compensation-related information. For this position, actual salaries will vary and may be above or below the range based on several factors including location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation or sick time. The estimated salary range for this role is $16.32/hour.
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to FTADAAA@conduent.com. You may also click here to access Conduent's ADAAA Accommodation Policy.
At Conduent we value the health and safety of our associates, their families and our community. For US applicants while we DO NOT require vaccination for most of our jobs, we DO require that you provide us with your vaccination status, where legally permissible. Providing this information is a requirement of your employment at Conduent.
Job Features
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments – creating exceptional outcomes for our cl...