Job Summary:

As our Virtual Receptionist, you’ll be the first point of contact for our clients, providing exceptional customer service, and ensuring seamless communication. You’ll work remotely, managing our virtual front desk, and performing administrative tasks with precision and efficiency.

Responsibilities:

• Answer and direct phone calls, emails, and messages with professionalism and courtesy
• Manage our virtual calendar, scheduling appointments, and sending reminders
• Provide top-notch customer service, responding to client inquiries, and resolving issues promptly
• Perform administrative tasks, such as data entry, document preparation, and record-keeping
• Maintain confidentiality and handle sensitive information with discretion
• Collaborate with our team to ensure smooth operations and exceptional client experiences

Requirements:

• 2+ years of experience as a receptionist, administrative assistant, or similar role
• High school diploma or equivalent required; associate’s or bachelor’s degree preferred
• Excellent communication, organizational, and time management skills
• Proficiency in Google Suite, Microsoft Office, and other productivity software
• Ability to work independently, remotely, and maintain confidentiality
• Friendly, approachable, and customer-focused demeanor

Nice to Have:

• Experience working in a virtual environment
• Familiarity with CRM software and virtual phone systems
• Bilingual or multilingual skills
• Additional certifications or training in administration, customer service, or communication

What We Offer:

• Competitive hourly rate $20-$25/hour
• Opportunity to work with a dynamic and growing virtual business
• Free iPhone
• Flexible, remote work arrangement (just attend one company meeting a week)
• Ongoing training and professional development
• Collaborative and supportive team environment

If you’re a motivated, organized, and customer-focused individual who thrives in a virtual environment, we’d love to hear from you!

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